Skip to content

Cookie Policy

Last Updated: 1st January, 2025

This Cookie Policy explains how Sprocket Technology (“we,” “our,” “us”) uses cookies and similar tracking technologies on our website:
🌐 www.sprockettechnology.com

By using our website, you agree to the use of cookies as described in this policy.


1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website.
They help the website perform basic functions such as:

  • Remembering preferences
  • Improving user experience
  • Tracking website performance
  • Personalizing content
  • Enabling security

Cookies do not harm your device and do not give us access to your personal files.


2. Types of Cookies We Use

We use several categories of cookies to provide the best experience on our website:


A. Essential Cookies (Strictly Necessary)

These cookies are required for the website to function properly.

They help with:

  • Website security
  • Page loading
  • Session management
  • Forms, logins, and navigation

You cannot disable essential cookies.

Examples:

  • PHPSESSID
  • Security tokens
  • Authentication cookies

B. Analytical & Performance Cookies

These cookies help us understand how visitors use our site so we can improve our services.

They collect information like:

  • Pages visited
  • Time spent on pages
  • Click behavior
  • Traffic sources
  • Device/browser type

Tools used may include:

  • Google Analytics
  • Meta Pixel
  • Hotjar
  • Microsoft Clarity

C. Functional Cookies

These cookies remember your choices to personalize your experience.

They support:

  • Language settings
  • Saved preferences
  • Contact form autofill
  • User experience improvements

D. Advertising & Marketing Cookies

These cookies help us deliver relevant ads and measure marketing performance.

They may track:

  • Browsing habits
  • Interests
  • Engagement with ads
  • Conversions

Tools may include:

  • Google Ads
  • Facebook Ads Pixel
  • TikTok Pixel
  • LinkedIn Insight Tag

E. Third-Party Cookies

Some cookies come from third-party tools embedded in our website, including:

  • YouTube videos
  • Social media plugins
  • Live chat software
  • Analytics tools
  • Payment gateways

We do not control these cookies directly.


3. Why We Use Cookies

We use cookies to:

  • Ensure the website functions properly
  • Improve speed & performance
  • Understand visitor behavior
  • Enhance user experience
  • Deliver personalized content
  • Track analytics and site performance
  • Measure and improve advertisements
  • Provide secure login and session features

Cookies help us continuously improve Sprocket Technology.


4. Managing & Controlling Cookies

You can manage or disable cookies through your browser settings.

Browsers allow you to:

  • Delete cookies
  • Block cookies
  • Allow only some cookies
  • Notify you when cookies are used

Links for browser cookie settings:

  • Chrome: chrome://settings/cookies
  • Safari: Preferences → Privacy
  • Firefox: Options → Privacy & Security
  • Edge: Settings → Cookies & Permissions

Disabling cookies may affect website performance.


5. Consent to Cookie Usage

When you first visit our website, you will see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage cookie preferences

By clicking “Accept,” you consent to all cookies described in this policy.


6. Third-Party Tracking Technologies

We may use third-party tracking scripts, including:

  • Google Analytics
  • Facebook Pixel
  • TikTok Pixel
  • Cloudflare
  • Hotjar
  • LinkedIn Analytics

These third parties may process your data based on their own privacy policies.

We recommend reviewing those policies directly.


7. Personal Data & Cookies

Cookies may collect anonymous usage data.
We do not store personal data like:

  • Your name
  • Email address
  • Phone number
  • Payment details

unless you voluntarily provide such information (e.g., through forms or signups).

Learn more in our full Privacy Policy.


8. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

  • Website changes
  • Legal requirements
  • New technologies
  • Third-party tool updates

Updates will be posted on this page with a revised “Last Updated” date.


9. Contact Us

If you have questions about our Cookie Policy or data usage, contact us:

📍 Sprocket Technology – Accra, Ghana
📞 +233 598 617 148
📧 support@sprocket-technology.com
🌐 www.sprocket-technology.com